The Help Desk for Collin is located at the Central Park Campus in McKinney. As a part of the Academic Technology and Network Services department of the division of Information Systems, it serves students, faculty and staff for the entire college district.  A Help Desk Technician will either return the call or generate a work request on the next business day.


During operating hours the Help Desk can be reached using the following numbers:

Student Help Desk:
972.377.1777

Hours:
Monday - Thursday: 7 a.m. - 9:45 p.m.
Friday: 7 a.m. - 5:30 p.m.
Saturday: 8 a.m. - 4:45 p.m.
Sunday: Closed

Faculty/Staff Help Desk
972.548.6555
972.548.6655
972.377.1055 (metro)

Hours:
Monday - Friday, 7 a.m. - 5:30 p.m.

The Help Desk can also be reached by sending an e-mail to: helpdesk@ccccd.edu.

To change or update your Novell Network password, visit the Virtual Office page at https://virtualoffice.ccccd.edu .