Frequently Asked Questions

What is Counseling?

Do I need Counseling?

What type of services are offered?

Who is eligible for Counseling Services?

Do I have to pay for counseling?

How do I make an appointment?

What if it is after 5 PM?

What if I am worried about a friend?

How do I know what type of professional I need?

 

 

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Q: What is Counseling?

A: Counseling is a process where one explores, with the help of a professional, issues of concern in a supportive, non-judgmental environment.  Through Counseling Services, students are encouraged to talk freely, examine feelings, ask questions, and explore options.  Our counselors aim to help students cope with emotional concerns and deal more effectively with problems hindering their academic and personal growth.

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Q: Do I need Counseling?

A: Counseling can simply be sharing your thoughts and feelings in confidence with a trained counselor who is objective and a good listener. This is often helpful when you have decisions to make. Sometimes counseling may help you to change your behavior in order to deal more effectively with a problem. You may become aware of strengths and resources you can use to your benefit.

At other times, counseling may help by giving you certain types of information, or by teaching you new skills. Counseling may help you see yourself and others in a different light. This is not to say that counseling is always easy. Successful counseling may mean you will become aware of feelings and behaviors that are not particularly comfortable or effective for you. With the help and support of a trained counselor, you can learn to confront such feelings and behaviors so you can make changes that will lead to a more satisfying life.

Generally, people come for counseling because they want to feel better about themselves or about their relationships. Some specific reasons include:

  • Clarifying values and priorities.
  • Dealing with drug and alcohol abuse.
  • Dealing with eating issues.
  • Enhancing your ability to cope more effectively with stress.
  • Improving your relationships with friends and family.
  • Increasing self-confidence and assertiveness.
  • Overcoming feelings of depression.
  • Overcoming loneliness and shyness.
  • Understanding your sexuality.

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Q: What type of services are offered?

A: Counseling Services offers:

  • Individual Counseling
  • Group Counseling
  • Discussion Groups
  • Classroom Presentations
  • Consultation
  • Crisis Intervention
  • Referrals to Local Agencies

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Q: Who is eligible for Counseling Services?

A:  All credit and non-credit students are eligible for counseling services.

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Q: Do I have to pay for counseling?

A: Counseling services are available at no additional cost to all credit and non-credit students.

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Q: How do I make an appointment?

A: To make an appointment:

  • Call 972.881.5126
  • Stop by the counseling services office on your campus: SCC- C225, PRC- F167, CPC- A221

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Q: What if it is after 5 PM?

A: Psychological emergencies are situations in which someone is in danger of hurting him/herself or others; when someone has been traumatized, as by sexual assault or the death or injury of someone close to them; or when someone is unable to cope with everyday life in significant ways. Since it is not always clear whether a situation represents an emergency, call and consult with a professional if you are unsure about the best steps to take.

If an emergency arises during the day, contact the Counseling Services Department at 972-881-5126. After 5PM and on weekends, there is a 24-hour Counseling and Crisis Line you can call at 972-233-2233.  This crisis line is not operated by or affiliated with the college.

If you believe that a student is likely to hurt him/herself or others in the near future, or is actively suicidal or homicidal, try not to leave him or her alone, but send someone for help if possible. If a suicide attempt is actually in progress, call 911, to arrange medical care and transportation.

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Q: What if I am worried about a friend?

A: It can be hard to know how much to make of puzzling, painful, or self-destructive behavior in others, and what to do about it. Counselors are available to consult about how to make sense of what is going on, and how you can best respond in order to take care of yourself as well as the other person. At times you may be able to consult us over the telephone, if a staff member happens to be available. However, if a professional is not available, the secretary will either arrange to call you back or will make an appointment for you to come in to talk to a counselor in person. If you feel the situation is urgent, please mention that to the secretary, who will do her best to speed things up.

Staff members in the Counseling Services Department are happy to have students referred to us for counseling. We are always available to consult about whether a referral is necessary, where might be the best place to refer someone, and ideas for how to present the referral to them. We may be able to help with off-campus referrals if contacted about someone who is not a student.

If someone you want to refer has a question about our services, you might refer him or her to this web site to get a general idea. However, if he or she remains unsure if counseling is needed, you may encourage them to come in for the introductory interview to get a better sense of what it is like.

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Q: How do I know what type of professional I need?

A: Mental health services are provided by several different professions, each of which has its own training and areas of expertise. Finding the right professional(s) for you or a loved one can be a critical ingredient in the process of diagnosis, treatment, and recovery when faced with serious mental illness.

Types of Mental Health Professionals:

Who are professional counselors?

Licensed professional counselors provide quality mental health and substance abuse care to millions of Americans. Professional counselors have a master's or doctoral degree in counseling or a related field that included an internship and coursework in human behavior and development, effective counseling strategies, ethical practice, and other core knowledge areas.

State licensure in Texas requires a master's or doctoral degree, two to three years of supervised clinical experience, and the passage of an examination.

Professional counselors adhere to a code of ethics that protects the confidentiality of the counseling relationship; prohibits discrimination and requires understanding of and respect for diverse cultural backgrounds; and mandates that professional counselors put the needs and welfare of clients before all others in their practice.  The full-time staff members of the CCCCD Counseling Services Department are all Licensed Professional Counselors.

Who are Marriage and Family Therapists?

Marriage and Family Therapists (MFTs) are mental health professionals trained in psychotherapy and family systems, and licensed to diagnose and treat mental and emotional disorders within the context of marriage, couples and family systems.

MFTs have graduate training (a Master's or Doctoral degree) in marriage and family therapy and at least two years of clinical experience. Marriage and family therapy is recognized as a "core" mental health profession, along with psychiatry, psychology, social work and psychiatric nursing.

Who are Psychiatrists?

A psychiatrist is a physician with a doctor of medicine (M.D.) degree or doctor of osteopathy (D.O.) degree, with at least four more years of specialized study and training in psychiatry. Psychiatrists are licensed as physicians to practice medicine by individual states. "Board certified" psychiatrists have passed the national examination administered by the American Board of Psychiatry and Neurology. Psychiatrists provide medical and psychiatric evaluations, treat psychiatric disorders, provide psychotherapy, and prescribe and monitor medications.

Who are Psychologists?

Some psychologists have a master's degree (M.A. or M.S.) in psychology while others have a doctoral degree (Ph.D., Psy.D., or Ed.D.) in clinical, educational, counseling, or research psychology. Most states license psychologists to practice psychology. They can provide psychological testing, evaluations, treat emotional and behavioral problems and mental disorders, and provide psychotherapy.

Who are Social Workers?

Social workers have either a bachelor's degree (B.A., B.S., or B.S.W.), a master's degree (M.A., M.S., M.S.W., or M.S.S.W), or doctoral degree (D.S.W. or Ph.D.). In most states, social workers take an examination to be licensed to practice social work, and the type of license depends on their level of education and practice experience. Social workers provide various services including assessment and treatment of psychiatric illnesses, case management, hospital discharge planning, and psychotherapy.

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